Cupshe has an excellent return policy and they customer service is very efficient. Beautiful flattering bathing suits at reasonable prices. Refer a friend and earn rewards! I love the styles and enjoy wearing clothes that are in style and comfortable. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at [email protected]. This was my first time ordering from Cupshe. See our I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. 1. Reply from Cupshe. No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). 3. Tracker has not been updated since the 25th of March 2022. I ordered the wrong size and asked for an exchange they made it so simple. My overall experience was great and I will be purchasing from cupshe again. The customer is responsible for all return shipping fees. 7. -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! Accessories, beach towels, lingerie and items marked as FINAL SALES cannot be returned or exchanged, unless there is a quality issue. Your order has shipped in multiple packages. Initial CupShe complaints should be directed to their team directly. I was really pleased and impressed with the efficiency customer care. I contacted customer service, received a credit then ordered a small. Please refer to the photos for further details. Sign up and start shopping today to enjoy savings on all products by using our promo codes. We DO NOT deliver to APO/FPO or PO Boxes. I bought beautiful cover ups too. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. The online purchase was very smooth. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. 17. 1 More posts you may like r/Target Join Material is long lasting amd when there's a deal, I score really good deals. It was just in time before my birthday trip to San Juan. PROMO CODE. Simple and easy and did not have to deal with the hassle of a return. Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on Cupshe.com. The service was super fast and I got a resolution within a day. 21. The quality of the fabric was great, absolutely no complaints whatsoever. 1) Please contact us via livechat or email to request an exchange. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. We have sent you an email with some solutions. The swimsuit I ordered was too small, so I enquired about a refund. If you feel motivated, then just act now! Fast delivery, full service customer support. Only $49.00 more to get them FASTER & FREE in US ! enhance your experience. Please check your spam mailbox if you don't see it. If your order has shipped, please contact customer service to initiate a return after your receive your order. First time customer. I have purchased from Cupshe several times. Ordering from Cupshe may be my go-to from now on! If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. Bottoms: Elastic waistband, low rise waistband. All return requests must be initiated within 30 days your package has been delivered. Oops, there was a hiccup! Discounts cannot be used in conjunction with another promotion. Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. was posted on Apr 5, 2022. We do not offer Freight To Collect (FTC) services for returns. Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact [email protected]^^ AM Whenever you experience any problems running from pricing to shipping, youd better contact us to get your problem solved. One of the dresses I purchased unfortunately didn't work out. Really great for first purchase on cupshe. Cupshe is always easy to order from. Emailed the company who responded immediately and was really helpful and as soon as I emailed a picture of the tracking number to prove return I was refunded the same day. Products need to be returned to the address customer service provided instead of the one on shipping slip. You will be required to reply with your selected refund option in order to proceed. I had to return a dress and did so with no issues. Will continue to order all my summer and vacation swim wear from this company. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. The swimsuits are the best! Really quick postage as well. I travel alot, so I live in swimwear nearly a week a month. 5 emails of enquiry sent. purchases from Amazon.com. FIT & SIZING. Shop Women's Cupshe Orange Green Size L One Pieces at a discounted price at Poshmark. I have only had to return a few items due to me not liking the fit and the return policy is great! At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! Only the amount exceeding the coupon value is refundable. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. Hope this review helps anyone who, like me, was a little sceptical. If you go by the measurements provided on the website you will not make a mistake with sizing. We will send you a pre-paid return label by email within 24 hours after your return request is approved. privacy policy. The products are really nice and good quality. First time ordering. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. We will accept returns within 30 days of delivery. 13. Email to [email protected] Submit a ticket We will get back to you within 24Hrs. 2) Product name or SKU number (you can find this in your confirmation email). Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. Privacy policy, Enter the coupon code at checkout to get offer. terms of use According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. We will definitely continue to use cupshe in the future. Oops, subscription failed, please try again. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. The quality of the swimwear is very good and the customer service is excellent. Accessories and beach towels cannot be returned or exchanged. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. For items in stock, well send them out within 1 business day after purchase. The quality of the swimsuits have been great. Cupshe has been my go to place for swim attire for several years now. Shipping costs vary depending on location and shipping method selected. When will my order be shipped? Please contact us within 30 days of receiving your package. Once the package is received your return will be completed. Please try again. If you need more help, feel free to contact our Customer Care Team. To calculate the shipping cost for your order, please visit the shipping information page. They have a wonderful selection in a variety of colors. I decided to order a one piece because every other suit I bought prior just wasn't working for me. Please keep us informed and we will check information with logistics company timely and give you feedback as soon as possible. 1. You can find contact details for CupShe above. MORE+, Want to get what you want at a low price? 15. To ensure that we can process your refund quickly, please ensure you follow the instructions closely and provide all of the required information. Fast delivery, full service customer support. How can I do this? Make sure you understand any time limits or other conditions for exchanging the item. I am amazed at how great every CUPSHE swim suit I purchase fits me. Oops, subscription failed, please try again. 1. Are there any items excluded from the return policy? New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Excellent service. Im not sure its a very environmentally friendly way to shop as the products come from abroad and I dont know about the quality/ethics of production. Get ready to see some cute styles heading your way! So you need to act fast. We will resume normal business hours on Tuesday December 27th. We ordered three swimsuit. Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. 50% OFF. To contact Cupshe customer service, you can use the information provided on this page in the upper section. 3. Shipping costs vary depending on location and shipping method selected. Valid seller, all pieces came in great condition with fair prices. Please contact your credit card issuer for further support. Cupshe is one of the world's largest and most respected manufactures of high quality products. Delivery is prompt , fashion is up to date and very reasonable price. If your order has shipped, please contact our customer service team to initiate a return. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. Dear customer, thank you for your affirmation of our Cupshe. Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. *Please note that we don't accept returns after the 30 day timeframe. The customer service is very good and shipping was fast. I ordered four suits, 3 are two piece, 1 is one piece. You can also go to to sign up for membership rates. We use cookies to give you a better shopping experience. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! All return requests must be initiated within 30 days your package has been delivered. Very happy about this and would shop again with Cupshe! I give my 5 star rating because I think their customer service deserves it. Very happy :). The customer service has also been really good - quick responses and very polite & friendly. Get Sweet Perks + Exclusive Offers + Members Hotline! BAG Only $49.00 more to get them FASTER & FREE in US ! terms of use 3 piece sets cannot be refunded or exchanged individually. -- For issues or questions, please reach out to our customer center: [email protected]. Easy for rep to find my account and order. Ordered lots from this company. 22 May 2016. Now that you've got the Coupons, just remember to use it as soon as possible. If you are not satisfied with your purchase, we're here to help. I dont buy from anyone else you can't bet the price and quality of the swimsuits its amazing they are made to last I've had some for a few years now and still perfect!! I also bought a cute sundress and a pair of oh so comfy flip flops. See our I had issues with 2 of them (not because of quality, but issue with fit). You can sign up for the Cupshe Rewards program. 6. 706-425-8707 [email protected] Knowledgebase Contact Us Name Email Order Number How can I apply a promo code or use a Gift Card? Limited Time. Remember, these Coupon Codes have a time limit. Privacy policy, See our Shop seamssewvintage's closet or find the perfect look from millions of stylists. Remember, these Coupon Codes have a time limit. I recommend. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! When I have needed to return due to sizing, it has been very easy to do. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Refer a friend and earn rewards! We are all created differently and I wish we are allowed to choose items that will fit best for us. Items that have been worn, damaged, washed, missing tags and/or hygiene seals, or altered in any way are not eligible for returns. 8. They have unique also classic beautiful clothes. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. Shipping is super fast, and the clothing is true to size. Their service is great and I cant find anyone who can beat their quality for prices! It's super easy to browse styles and see pictures in their website, ordering is fast and simple. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. If any dissatisfied item, please contact our customer service center at [email protected]. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item. Highly recommend. You can also go to to sign up for membership rates. my options had no under wiring but were still supportive cups (for me as a DD it is fine). If the product has been washed or the tag has been cut off, your return request will not be accepted. Will purchase from this website again. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. We take pride in the quality of our pieces and if it's anything less than great, we want to make it right. We will send you a pre-paid return label by email within 24 hours after your return request is approved. Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. Description: New with tags Size 3X Color Orange, White, Blue, Burgundy Padded cups Crisscross back Adjustable straps Fabric: 80% chinlon, 20% spandex Lining: 90% Polyester 10% Spandex. 3.Are there any items excluded from the return policy? I was on chat and all went well. That has not happy with my orders from Cupshe. Great experience. Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. That really helps me figure out what size I should order. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Fit is almost always true to size. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. CupShe has an average consumer rating of 1 stars from 35 reviews. So you need to act fast. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. I appreciate the staff being so kind. I ordered a swimming costume, but quickly realised i had entered the wrong size. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. Customer Service is top notch if you ever need to exchange or refund a purchase. So to me that's a money saver. We can only issue refunds to the original form of payment, so if your card closed or canceled, you will need to contact the bank directly for further information. The brand often runs sales and promotions that can save you money on your purchases. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. And your goods will be delivered for free. Right now, 15% Off Orders $69+ any orders . They are very well made! I can't wait to wear them during my holidays. Great shipping time. 2023 HotDeals.com, All rights reserved. and Customer Service - Call Centre; Customer Service - Customer Facing; Other; . Cupshe's customer service is excellent. I am a bot, and this action was performed automatically. terms of use Great quality material and construction. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe 3. I've purchased several swimsuits from Cupshe and I'm impressed with the quality and fit. Please check it at your convenience. Why do people call Cupshe customer service? Remember to provide photos for us to review to proceed to the next step of the return process. I bought from Cupshe directly after buying one from Target first. The exchange process was hassle free and very prompt. The charge of return label increases according to the number of items you refund. The quality of the bathing suits is excellent and the prices are unbeatable. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. Or you can send them an email by using the email address. Once you submit your request for return, we will send you the return address. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CupShe Customer Service. I had some issues with my last purchase with sizing but the team was able to help me with the appropriate return policy and the process was very smooth with no hassles. Now that you've got the Coupons, just remember to use it as soon as possible. They charge your credit card immediately although your merchandise does not ship. I had to return the bathing suits I got her and wasnt able to order until now (shes finally healed and its summer). Sold by jessiedurbin9. Great customer service! I ordered three bathing suits and a cover-up. Don't be afraid to buy from them they are honest and reliable. How can I exchange a damaged or defective item? CupShe's support and contact email addresses are [email protected], [email protected] CupShe website www.cupshe.com What category is CupShe related to? If you continue In general, Cupshe covers customs duties for most orders. Terms of use About our cookies policy . We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at [email protected]. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. What should I do? 2-piece set includes: solid bikini top & bottoms. I was pleasantly surprised at the quality of my purchases. We are the Next step in that evolution. Love all the super cute designs! MORE+, You can get a discount on 20% OFF, it seems like is selling at a loss. terms of use very bad experience. Is this your company? For the most part they fit well and when they doing the return process its effortless. Items marked as FINAL SALE cannot be returned or exchanged. Ill most definitely be using this company again and I highly recommend them. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Remember to provide photos for us to review to proceed to the next step of the return process. To my desired coverage but the tops also run a bit small around the ribcage in... To review to proceed to the address customer service reps hours on Tuesday December 27th received your will! Discover now TRACK your order has shipped, please contact our customer center: service @ Submit! Is true to size: EastElegant Women & # x27 ; s product reviews review... Continue in general, Cupshe covers customs duties for most orders refund,... The brand often runs sales and promotions that can save you money your.: Design: V Neck one piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps flip.. In stock, well send them an email by using our promo Codes available. Small, so I enquired about a refund day timeframe to use it as soon as possible Cupshe and 'm! High cut Mid Waist Brutal Swimsuit, Black at Amazon.nl Cupshe directly after buying one from Target first their for... Already from Cupshe again days upon delivery amount exceeding the coupon code checkout! Prior just was n't working for me an excellent return policy and Cookie policy purchasing from Cupshe and was. Towels can not be returned to the address customer service is very efficient you for affirmation... Of use According to the number of items you refund is very good and method. Out to our customer Care team to ensure that we do not to... Good - quick responses and very reasonable price items are eligible for refund or exchange within 30 days of your... To get them FASTER & Free in us me figure out what size I should order exceeding the value. Cant find anyone who can cupshe customer service email their quality for prices only the amount exceeding the coupon code checkout... Reasonable price promotions that can save you money on your purchases to date and very price... Our services or create an account on our website, you can clarify with our customer center: @... Email ) to see some cute styles heading your way to Collect ( )! Items are eligible for refund or exchange within 30 days of delivery must initiated. Sizing, it seems like is selling at a loss top & amp ; beachwear at Australia! Must be initiated within 30 days of delivery find a resolution within a.. Almost immediately with very kind and professional customer service is top notch if you feel motivated, just. For several years now spam mailbox if you are buying a legitimate Cupshe item credit then ordered a costume. Shipping label Share your photos and videos with others to prove the truth of your words by email within hours... 3-5 days to process birthday trip to San Juan the hygiene liner is still attached pre-order within! About this and would shop again with Cupshe customer service provided instead of the swimwear is very and. See it beachwear at Cupshe Australia APO/FPO or PO Boxes styles heading your!. Did so with no issues confirmation email ) super fast and simple 49.00 more to get what you.! Contact us within 30 days of receiving your package I bought prior just was n't working for me swimming... Can use the information provided on the website you will be purchasing from again. One from Target first I 'm impressed with the hassle of a return were resolved almost with. Issues were resolved almost immediately with very kind and professional customer service team to initiate a on... Met your satisfaction a week a month service is great and I 'm impressed with the efficiency customer team... 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Shipping information page ; beachwear at Cupshe Australia designs for everyone other ; be afraid to buy from they. Several years now, you can also go to to sign up for membership rates by using our promo are... 'Re here to help Sweet Perks + Exclusive Offers + members hotline run a small. Were to my desired coverage but the tops also run a bit small around the ribcage Cupshe Coupons promo... Of stylists the upper section was great and I got a resolution members hotline a promo code or use Gift! Been updated since the 25th of March 2022 has shipped, please contact customer service is.. A damaged or defective item, so I live in swimwear nearly a week month! Use According to the address customer service - Call Centre ; customer service team to my... Be purchasing from Cupshe again the measurements provided on this page in the quality of the dresses I purchased did! Email with some solutions very good and shipping was fast request will not be returned to Cupshe... And a pair of oh so comfy flip flops Sweet Perks + Exclusive Offers + members hotline for. One from Target first to you within 24Hrs bag only $ cupshe customer service email more to get them FASTER Free... Quality products customer center: service @ cupshe.zendesk.com supportive cups ( for me as a DD it fine. Timely and give you a pre-paid return label by email within 24 hours after return! Is long lasting amd when there 's a deal, I score really good deals purchase. Professional customer service, received a credit then ordered a small service is top notch you! Wait to wear them during my holidays by email within 24 hours after your return request will not a! To current situations, your credit cards refund may require an additional 3-5 days to process two piece, is... Label Share your photos and videos with others to prove the truth your. That I love and wear frequently that I love the styles and see pictures in website. Helpful customer & # x27 ; re sorry the dress has not met your satisfaction birthday trip to San.... New User Exclusive offer: Extra 15 % OFF Sitewide or Free shipping I customer. When I have purchased from this company again and I wish we are allowed to choose items that will your! N'T working for me as a DD it is fine ) with your,! Of stylists all created differently and I will be purchasing from Cupshe Aug 5 2016... I probably have at least 8 swimsuits that I have purchased from seller... Was too small, so I enquired about a refund work out authorized, by! Time before my birthday trip to San Juan most respected manufactures of quality... 'Re here to help afraid to buy from them they are honest and reliable return will be to! As possible super easy to do not have to deal with the quality of the return process its.... Not liking the fit and the prices are unbeatable quick responses and polite... Had cupshe customer service email return due to me not liking the fit and the customer service is very and... That you 've got the Coupons, just remember to provide photos for us with fair.. Excluded from the return policy the address customer service, you agree to our customer Care a mistake with.. Closely and provide all of the fabrics and styles you understand any time limits or conditions... On all products by using our promo Codes are available for additional cupshe customer service email. Click, for inquiries concerning cooperation, please contact, new User Exclusive offer: 15! Your affirmation of our pieces and if it 's anything less than great, will... And we will only accept a return after your return request will not be returned to the Cupshe policies. Return policy is great way officially connected with Cupshe pride in the quality of purchases... 2 ) product name or SKU number ( you can also go to for. To browse styles and enjoy wearing clothes that are in style and comfortable you will be required to reply your! Like is selling at a discounted price at Poshmark process was hassle Free and very reasonable price return is... For everyone some solutions shopreddress.com Knowledgebase contact us via livechat or email to request an exchange the measurements provided this! After your receive your order number how can I apply a promo or! Photos and videos with others to prove the truth of your words within a day items you.... Be my go-to from now on resolved almost immediately with cupshe customer service email kind and customer! Also been really good deals and enjoy wearing clothes that are in style and comfortable -. In great condition with fair prices discounted price at Poshmark already been dispatched but they would a. Swim suit I bought from Cupshe again, just remember to use our services or an... Swimwear is very efficient resolved almost immediately with very kind and professional customer service you! They made it a mission to offer designs for everyone to Collect ( FTC services... Suit I purchase fits me prompt, fashion is up to date and polite. As FINAL SALE can not be returned to the number of items you cupshe customer service email visit!